Book General Consultation
Your Journey to Beauty Starts Here – Book Your Consultation Today!
Service Description
Before any treatment, the first step is to book a General Consultation. During this session, our expert practitioner will assess your needs, discuss your goals, and recommend the best treatment options for you. If you already know which treatment you’d like, you must book both the General Consultation and your chosen treatment together in a 1-hour slot. This ensures enough time for a full assessment and the procedure in the same appointment. For personalized advice and a tailored treatment plan, book your consultation today!
Cancellation Policy
Eterna Clinic Terms & Conditions Booking & Payments All appointments must be paid in full prior to treatment. Consultation fees are non-refundable but may be applied toward same-day treatments. Prices differ based on location and peak periods (e.g., December). If you're unsure about proceeding, we recommend delaying your booking. American Express (Amex) payments may not always be accepted, so please have an alternative method available. Appointments & Punctuality Arriving on time is essential. Being more than 10 minutes late could result in either appointment cancellation without a refund or an additional €60-€120 fee to adjust scheduling. While we aim for prompt service, occasional unforeseen delays may occur. Eligibility & Medical Considerations A consultation does not guarantee that treatment can be performed on the same day. Certain medical conditions, medications, or past treatments may impact your eligibility. If a treatment cannot proceed, the consultation fee remains non-refundable. Cancellations & No-Shows A minimum of 48 hours’ notice is required for appointment cancellations or rescheduling. Failing to attend an appointment without prior notice will result in a temporary booking restriction. Reinstating your ability to book will require a double booking fee. A second no-show will lead to permanent restrictions on future bookings. Treatment Timing & Special Considerations Clients with upcoming major events (e.g., weddings) should schedule treatments at least 8 weeks in advance to avoid potential side effects. If you have a history of cold sores, please consult your GP about antiviral medication before treatment. Active outbreaks on the day will require rescheduling, and consultation fees will not be refunded or transferred. Doctor Availability & Review Appointments While you may request a specific doctor, availability is subject to scheduling changes. Declining an available specialist will not result in a refund. Post-treatment review sessions are complimentary, but any necessary touch-ups may incur additional charges. Missing a review appointment without at least two weeks’ notice will require a new booking fee for rescheduling. Travel & Scheduling Responsibilities Eterna Clinic is not liable for any costs associated with travel, accommodations, or loss of income due to appointment rescheduling or cancellations. We advise clients to plan with flexibility in mind
Contact Details
13 Ellis Quay, Smithfield, Dublin 7, Ireland
+353831375702
cseternaclinic@gmail.com